GE Appliances

The under-window wall-sleeve unit in hotels, apartments and senior living — cooling with electric heat (PTAC) or a heat pump (PTHP), each serving one room.

Run capacitors, fan motors, plugged drains and matted coils — the RUNS-BUT-WON’T-COOL and GAUGES wings teach the same failures; dedicated PTAC tickets are on the roadmap. Respect the supply: many commercial buildings feed PTACs 265V, which is not the 115V habit you brought from residential.

Open in the Copilot (reference) →Practice: runs but won’t cool →Practice: gauges on →

The PTAC’s closet-installed big sibling: an air-cooled single-package vertical unit breathing through wall louvers and ducted to a few registers — one sealed machine conditioning a whole suite in extended-stay hotels and apartments. Not the hydronic vertical stack: every closet holds its own complete refrigerant circuit.

Reference-only today; dedicated tickets are on the roadmap. The service reality is PTAC-adjacent — run caps, fan motors, plugged base-pan drains, matted coils — plus the closet duct static and louver airflow a PTAC never has. On the call, the manufacturer’s literature and the sleeve/louver clearances govern.

Open in the Copilot (reference) →

Inverter-driven outdoor unit feeding one or more wall, ceiling or compact-ducted heads over a communicating line. The fastest-growing machine in both segments.

Inverter boards, communicating controls and electronic expansion valves — not the contactor-and-run-cap machine the board models, and dedicated mini-split tickets are on the roadmap. From the A2L start-up guide, the refrigerant handling, nitrogen and deep-vacuum discipline transfer; its charge-to-subcooling step does not — these machines charge by weight to the manufacturer’s line-length math, behind flares torqued to spec. On the call itself, flash codes and the manufacturer’s service data lead.

Open in the Copilot (reference) →

Outdoor condenser plus an indoor furnace-and-coil or air handler — the most common machine in single-family homes and garden-style multi-family.

The whole sim is built on this machine: every wing of the board and the guided no-cool flow apply directly.

Start a guided call →Practice: whole system dead →Practice: outdoor unit dead →Practice: runs but won’t cool →Practice: no air inside →Practice: acting possessed →Practice: blows fuses →Practice: gauges on →Practice: wrong part, wrong size →A2L start-up guide →

A split system that also heats: one reversing valve decides which coil condenses. Everything a straight-cool split has, plus the O (or, on some brands, B) circuit and defrost.

The HEAT PUMP wing of the board works the reversing valve; the guided flow routes heat pumps to escalation until its playbook ships. The electrical side transfers one-for-one.

Open in the Copilot (reference) →Practice: heat pump →Practice: whole system dead →Practice: outdoor unit dead →Practice: runs but won’t cool →Practice: no air inside →Practice: acting possessed →Practice: blows fuses →Practice: gauges on →Practice: wrong part, wrong size →A2L start-up guide →