Ducane

Outdoor condenser plus an indoor furnace-and-coil or air handler — the most common machine in single-family homes and garden-style multi-family.

The whole sim is built on this machine: every wing of the board and the guided no-cool flow apply directly.

Start a guided call →Practice: whole system dead →Practice: outdoor unit dead →Practice: runs but won’t cool →Practice: no air inside →Practice: acting possessed →Practice: blows fuses →Practice: gauges on →Practice: wrong part, wrong size →A2L start-up guide →

A split system that also heats: one reversing valve decides which coil condenses. Everything a straight-cool split has, plus the O (or, on some brands, B) circuit and defrost.

The HEAT PUMP wing of the board works the reversing valve; the guided flow routes heat pumps to escalation until its playbook ships. The electrical side transfers one-for-one.

Open in the Copilot (reference) →Practice: heat pump →Practice: whole system dead →Practice: outdoor unit dead →Practice: runs but won’t cool →Practice: no air inside →Practice: acting possessed →Practice: blows fuses →Practice: gauges on →Practice: wrong part, wrong size →A2L start-up guide →

The indoor half of most split systems outside the Sun Belt: burners and heat exchanger below, the A-coil above, the 24V control system inside.

The control side — door switch, transformer, board, blower, low-voltage fuse — is fully modeled as the sim’s indoor cabinet, and the guided flow applies on cooling complaints. Combustion-side diagnostics are on the roadmap.

Start a guided call →Practice: whole system dead →Practice: no air inside →Practice: acting possessed →Practice: blows fuses →

The all-electric indoor cabinet: blower, coil, and controls. In multi-family it hides in closets and mechanical rooms; hydronic fan-coil versions swap the coil’s refrigerant for water.

Modeled as the sim’s indoor unit: control power, blower circuits, condensate float, coil airflow. Hydronic (water-coil) versions add loop diagnosis the sim doesn’t model yet.

Start a guided call →Practice: whole system dead →Practice: no air inside →Practice: runs but won’t cool →Practice: acting possessed →Practice: blows fuses →Practice: gauges on →A2L start-up guide →

The indoor coil itself — cased or uncased, A, N or slab — often replaced separately from everything else, which is where mismatches are born.

Freeze-ups, restrictions, airflow starvation and mismatched-coil audits are all on the board, and the guided flow’s superheat/subcooling paths read straight through it. Match by capacity and metering device, never by badge.

Start a guided call →Practice: gauges on →Practice: runs but won’t cool →Practice: wrong part, wrong size →A2L start-up guide →

The whole system in one outdoor cabinet — on a pad beside the house or on the roof. Gas/electric, straight cool, or heat pump.

Same parts, one cabinet: contactors, dual-run caps, PSC/ECM motors and the refrigerant circuit fail exactly like the board’s scenarios. The guided flow’s split-system routing doesn’t fit a single cabinet, so it escalates package units by design.

Open in the Copilot (reference) →Practice: runs but won’t cool →Practice: blows fuses →Practice: gauges on →